$27.00 USD

Subtotal: $27.00 USD
Difficult Conversations Spring '17 Webinar Series JUST $47 (Save 50%)
Due Now: $74.00 USD
Due Now: $27.00 USD

Want more in-depth training to take your conflict management skills to the next level?

Get the Difficult Conversations Spring 2017
Webinar Series Archives

JUST $47

(Regularly $97)

What's Included:

Session 1

  • Key skills for effective relationships
  • Relational Bank Accounts
  • Emotional Quotient
  • 6 Step Model Deep Dive

Session 2

  • Managing Emotions
  • Intro to Belief Systems
  • How to Change Belief Systems
  • Processing Emotions
  • Collecting Puzzle Pieces
  • Candor
  • Giving & Receiving Feedback
  • Trust Deposits & Withdrawals

Session 3

  • Tools for Listening
    • Empathic Listening
    • Reflective Listening
    • Active Listening
    • Inquiry
    • Reflection
  • Affirmation
  • Advocacy
  • Managing Tone
  • Collecting Puzzle Pieces (part 2)
  • Ladder of Inference

Session 4

  • Ladder of Inference (part 2)
  • Putting it all together
  • Keys to Success
  • Two Types of Conflict

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Difficult Conversations Workbook


Difficult Conversations
Success Blueprint

A 6-step system you can use to build successful relationships, confront others with confidence, be valued at work for better decision making, productivity, and win-win relationships.

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Need Help?

Call Us @ (913) 912-3054

Email Us Anytime: info@ember.group

What People Are Saying:

“John’s sessions were incredibly impactful to me. He helped me professionally and also personally, so that my relationships have been dramatically transformed. His proven strategies were dynamic and principled and I have seen tangible results from implementing them in my life and business.”

Anthony Clervi, President, UNA Purchasing Solutions

“John literally changed the trajectory of my life and career track, helping me be a better leader, manager, teammate, and even a better husband and father! The importance of learning how to manage my heart and not shy away from difficult conversations has had an impact on me that literally can’t be overestimated.”

Brian Gates, President, Top Grade Construction